We partner with reliable courier services to ensure your Jewels of Earth pieces reach you safely and promptly.

Processing Time
Standard Orders: In-stock items are processed and dispatched within 1-3 business days.

Made-to-Order: Custom or out-of-stock items require 10-15 business days for crafting before dispatch. We will notify you of the expected timeline on the product page.

Shipping Rates and Delivery Times
Domestic Shipping: We offer free shipping on all domestic orders. Delivery typically takes 3-7 business days depending on your location.

International Shipping: We ship globally. Shipping costs are calculated at checkout based on the destination. Delivery generally takes 10-20 business days.

Customs, Duties, and Taxes (For International Orders)
For international shipments, the customer is responsible for any customs duties, import taxes, or local clearance fees levied by the destination country. Jewels of Earth has no control over these charges.

Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to monitor your shipment's progress.

Lost or Delayed Packages
While we are not responsible for delays caused by weather, strikes, or courier logistics, please reach out to us at [Support Email] if your package is significantly delayed. We will coordinate with the shipping partner to resolve the issue as quickly as possible.